OrinSols Privacy Policy

Effective Date: April 19, 2026

1. Scope and Purpose

This Privacy Policy (“Policy”) explains how OrinSols, LLC (“OrinSols,” “we,” “us,” or “our”) collects, uses, and discloses information obtained from visitors to www.orinsols.com and from clients who engage our medical billing, revenue cycle management, coding, credentialing, and related healthcare administrative services (collectively, the “Services”). By using our website or Services, you agree to the practices described in this Policy.

This Policy does not apply to third-party websites we may link to. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

2. About OrinSols

OrinSols is a medical billing and revenue cycle management company headquartered in Harrisonville, Missouri, USA. We serve healthcare providers across the United States, including physician practices, hospitals, specialty clinics, and facilities.

Our services include:

Medical billing and claims management
Medical coding (ICD-10, CPT, HCPCS)
Revenue cycle management (RCM)
Billing audits and compliance reviews
Provider credentialing and payer contracting
EDI setup and clearinghouse management
Virtual medical assistant and verification of benefits (VOB) services
Licensing and regulatory compliance support

Physical Address:
117 S Lexington St, Ste 100
Harrisonville, MO 64701-2444

3. Information We Collect

3.1 Information You Provide Directly

When you contact us, request a consultation, or engage our Services, we may collect:

Name, practice name, and job title
Email address and phone number
Mailing address
Information about your practice or facility (specialty, EHR system, billing needs)
Any other details you choose to share through our contact or appointment forms

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical data through cookies and similar technologies, including:

IP address and general geolocation (city/state level)
Browser type, device type, and operating system
Pages visited, time on site, and referring URL
Click and navigation behavior

This data is used to improve website performance, analyze usage patterns, and maintain security. It is not used to identify individual visitors without additional information.

3.3 Information from Third Parties

We may receive information from lead generation partners, social media platforms, or business directories when you interact with our content on those platforms.

4. How We Use Your Information

We use the information we collect to:

Respond to inquiries and schedule consultations
Provide, manage, and improve our medical billing and RCM services
Communicate with you about your account, services, and updates
Send service-related notifications and reminders (never unsolicited marketing)
Comply with applicable federal and state laws and regulations
Maintain the security and integrity of our website and systems
Analyze aggregated, anonymized data for internal business improvement

5. HIPAA and Protected Health Information

As a medical billing service provider, OrinSols may act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) when processing Protected Health Information (PHI) on behalf of covered healthcare providers.

PHI is handled solely in accordance with the applicable Business Associate Agreement (BAA) with each client.
We do not use or disclose PHI beyond what is permitted or required by the BAA and applicable law.
We maintain administrative, physical, and technical safeguards to protect PHI.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service providers: With trusted vendors who process data on our behalf under confidentiality agreements.
Legal requirements: When required by law, subpoena, or valid legal process.
Business protection: To prevent fraud or protect rights and safety.
Business transfers: In connection with a merger, acquisition, or sale of assets.
With your consent: For any other purpose with your explicit prior consent.

7. How We Communicate with You

7.1 Phone

We contact prospective clients by phone when they submit a consultation request form. This is always in direct response to your inquiry — we do not make unsolicited outbound sales calls.

7.2 SMS

SMS messages are used exclusively for contracted clients for service-related updates (e.g., claim status, appointment reminders, project updates). We never send unsolicited marketing SMS.

You may opt out at any time by replying STOP to any message from us.

7.3 Email

We may send emails in response to inquiries, as part of service delivery, and for periodic newsletters or updates relevant to our services. You may unsubscribe from marketing emails at any time using the link in any email.

8. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

9. Data Security and Retention

We implement industry-standard security measures, including:

Encryption of data in transit (TLS) and at rest
Access controls limited to authorized personnel
Regular security reviews and staff training
Vendor compliance requirements for third-party processors

10. Your Privacy Rights

10.1 General Rights

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Opt out of data sharing
Receive a copy of your data

10.2 California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what data is collected and the right to opt out of targeted advertising.

11. Children’s Privacy

Our website and Services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If such information is identified, it will be promptly removed.

12. How to Contact Us

Phone: +1 816-310-4080
Email: info@orinsols.com
Mail: OrinSols, Attn: Chief Compliance Officer, 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444
Web: www.orinsols.com/lets-connect/

13. Updates to This Policy

We may update this Policy from time to time. When we do, we will revise the Effective Date and post the updated Policy on our website. Continued use of our Services constitutes acceptance of the revised Policy.